PRIVACY POLICY

Effective Date: August 22, 2026
Last Updated: August 22, 2026

Renzo Gracie The Woodlands is operated by Black Belt Operations LLC (“Renzo Gracie The Woodlands,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit renzograciethewoodlands.com, submit an inquiry, schedule a trial class, register for a program, communicate with us, or otherwise use our services.

  1. INFORMATION WE COLLECT

We may collect the following information:

• Contact information, including your name, email address, telephone number, mailing address, and emergency contact information.

• Student and membership information, including the student’s name, age, program interests, membership status, attendance information, belt rank, and training history.

• Parent or guardian information when registering or communicating on behalf of a minor.

• Information submitted through our website forms, trial-class requests, waivers, registration forms, surveys, emails, telephone calls, or text messages.

• Transaction and membership information related to purchases, billing, and account activity. Payment card information may be processed by our third-party payment processor. We do not necessarily store complete payment card information ourselves.

• Technical information collected automatically, including IP address, browser type, device type, operating system, referring pages, pages visited, and website usage information.

• Cookie, analytics, and advertising information collected through cookies, pixels, and similar technologies.

  1. HOW WE COLLECT INFORMATION

We may collect information:

• Directly from you when you complete a form, contact us, register for a class, become a member, or communicate with our staff.

• From a parent or legal guardian registering a minor.

• Automatically when you use our website.

• Through service providers that help us operate our website, membership system, scheduling platform, payment processing, advertising, email, and text messaging services.

• Through social media platforms or advertisements when you voluntarily submit an inquiry or lead form.

  1. HOW WE USE INFORMATION

We may use personal information to:

• Respond to inquiries and provide information about our programs.

• Schedule and manage trial classes, appointments, memberships, and events.

• Communicate about class schedules, reminders, closures, cancellations, membership matters, billing, and account activity.

• Provide customer service and respond to questions or concerns.

• Send marketing emails or text messages when the recipient has consented to receive them.

• Process registrations, memberships, purchases, and payments.

• Maintain student records, attendance information, waivers, and emergency contact details.

• Improve our website, programs, advertising, services, and customer experience.

• Protect the safety, security, and legal rights of our students, members, staff, business, and others.

• Prevent fraud, misuse, or unauthorized activity.

• Comply with applicable laws, regulations, court orders, and legal obligations.

  1. SMS AND TEXT MESSAGE COMMUNICATIONS

When you provide your mobile telephone number and expressly opt in, you agree to receive conversational, informational, scheduling, account-related, and occasional promotional text messages from Renzo Gracie The Woodlands.

Message frequency varies and may be up to approximately four messages per week. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods, services, or membership.

You may opt out at any time by replying STOP to any message. You may reply HELP for assistance or contact us at 832-584-0565 or info@renzograciethewoodlands.com.

Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the text messaging program. Those service providers may use the information only to provide services to us and may not use it for their own marketing purposes.

  1. HOW WE SHARE INFORMATION

We do not sell personal information.

We may disclose personal information to:

• Service providers that assist with website hosting, customer management, scheduling, membership administration, payment processing, communications, analytics, advertising, security, and other business operations.

• Professional advisors, including attorneys, accountants, insurers, and consultants.

• Government agencies, law enforcement, courts, or other parties when disclosure is required by law or reasonably necessary to protect legal rights, safety, or security.

• A successor organization in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to applicable law.

Service providers are permitted to use personal information only as necessary to provide their services to us.

Mobile telephone numbers, SMS consent, and text messaging opt-in information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

  1. INFORMATION ABOUT MINORS

Our martial arts programs serve children, but minors should not independently submit personal information through our website.

A parent or legal guardian must provide information and consent on behalf of a minor. We may collect information about a child when reasonably necessary to register the child, provide instruction, maintain attendance and membership records, communicate with the parent or guardian, and protect the child’s safety.

If you believe a minor has submitted information without appropriate parental or guardian authorization, contact us so we can review and, when appropriate, delete the information.

  1. COOKIES AND ANALYTICS

Our website may use cookies, pixels, and similar technologies to operate the site, remember preferences, understand website traffic, improve performance, and measure advertising.

We may use analytics and advertising services provided by companies such as Google and Meta. These providers may collect information about your device and website activity according to their own privacy policies.

You may control cookies through your browser settings. Disabling cookies may affect certain website functions.

You can review Google’s advertising controls at:

https://adssettings.google.com/

You can review Meta’s advertising preferences at:

https://www.facebook.com/adpreferences/

  1. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

  1. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide services, maintain business and membership records, satisfy legal and accounting requirements, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

  1. YOUR PRIVACY CHOICES

You may contact us to:

• Request access to or correction of your personal information.

• Update your contact information.

• Ask us to delete certain personal information, subject to legal and operational retention requirements.

• Withdraw consent for marketing communications.

• Opt out of text messages by replying STOP.

• Unsubscribe from marketing emails using the unsubscribe link included in the email.

We may need to verify your identity before completing certain requests.

  1. EXTERNAL LINKS

Our website may link to websites or services operated by other organizations. We do not control and are not responsible for their content, security, or privacy practices. Review the privacy policy of any external website before submitting information.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website or services after a revised policy is posted means that you acknowledge the updated policy to the extent permitted by law.

  1. CONTACT US

Questions or requests regarding this Privacy Policy may be directed to:

Renzo Gracie The Woodlands
Black Belt Operations LLC
9391 Grogan’s Mill Road, Suite B12
The Woodlands, Texas 77380

Email: info@renzograciethewoodlands.com
Telephone: 832-584-0565
Website: https://renzograciethewoodlands.com/